Withdrawal, Freeze & Refund Policy There are no refunds or withdrawals after a course of preparation begins. Courses begin after the Preview ( i.e, a Diagnostic Test and first substantive lesson of the term)- which means the second substantive class of the term. Tutorial programs begin as soon as the first tutorial session is attended. Online courses and Course Access obtained through retakes or tutorial packages are not refundable. Students may "freeze" a course registration or tutorial program for up to a year by providing notice and cause. Material and administrative fees may be deducted from any refund. Books and other materials cannot be returned for refund. All requests for refunds must be emailed to email@example.com or faxed to 646-514-7787.
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